I wouldn't even mind broken English (although that gibberish doesn't even qualify as broken English) if he was at least trying. None of us can magically know where the problem lies or what went wrong, if it's a software problem or a user problem.
We need you to help us help you. One way you can help is by using proper understandable English. The written English language is the standard of communication here, grammar and orthography (important as well) were invented to provide a universal standard for communication, in other words to help us understand each other. Your posts are really hard to read and most of the time I just skim them and try to guess what you mean. It's becoming more and more frustrating, especially with your attitude of not providing us with any useful information to work with.
This leads to frustration on our side. I worked for a while in retail (selling Apple products BTW) and you come off like the type of customer who comes in with his Mac and gets all worked up, demanding we magically fix it at once and acts like he is the most important person in the store.
See, it'S OK not to know things. There will always be more things you don't know than you do. But just as you expect from others to do their part, you must be willing to improve upon yourself. There are courses for learning English, I bet there are even free online videos. If you have some sort of mental issues don't be afraid to let us know, it's better than sounding like an asshole. As for the technical parts, ask where you can find Wine logs, ask what you can post to help. Provide as much information as you can. This is a community-driven project and while most of us might not feel any sort of personal responsibility towards each other we can at least maintain a certain level of social dignity.
We are nice people and we have been putting up with your ways for quite some time, but our patience and time are limited. I'm not tellign you to GTFO, but to adjust your behaviour.